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People is where everyone the project talks to lands, by itself: buyers, people who sign up, people who asked about what you do, the people Marsell writes to, creators and press. Its heading follows your kind of business: “Your customers”, “Your clients”, “Your players”, “Your viewers” or “Your people”.

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What you see

  • Marsell’s line: how many people so far and how many touches in the last 30 days, or who is waiting for a reply.
  • Warm right now: up to five people touched in the last month.
  • The path: everyone by where they stand, from New, Aware, Contacted, Replied and Talking to your word for a win, such as Customer, Client or Supporter.
  • Asked about it: people who asked, in a community, for what you make, with the thread. Send the drafted reply takes you to its card on Home. The asker’s handle is never shown.
  • Everyone: the list, or a board by stage. Filter by People, Companies, Press, Creators, Customers, Subscribers or Prospects.
Each person shows their stage, or Won’t contact with the reason, and how recently they were touched: this week, this month, or not in a month. Click one to see every touch, from them or from Marsell, and when they were first seen.

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Where people come from

Where people come from shows each source and whether it’s counting:
  • Your connected accounts: everyone who writes to you in DMs and comments.
  • Orders: every buyer, once your orders are connected.
  • Communities: the people asking in the crowds Marsell watches, with how many wait.
  • Buyers and partners: shops, partners and press the Outreach agent writes to, one careful email at a time, with the thread kept here.
  • Creators: creators whose audience buys what you make. The Creator agent shortlists them, and the ones you say yes to land here.

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Privacy

People who sign up or buy are shown without their email address, as “subscriber” or “customer” with a short code.

Emails and replies

What goes to people, and the rules it keeps.

Buyers and conversations

Where the people who ask come from.