The plans
- Prices are in US dollars and before tax. Tax is added at checkout where it applies.
- A yearly plan costs ten months’ price, which the plans page shows as Yearly 2 months free. Its tokens still arrive month by month.
- The launch price applies to the first month of a first monthly subscription on Core, Growth or Network. After that month you pay the plan price. It doesn’t apply to yearly plans.
- Running projects are the businesses Marsell works on at the same time. A show counts as a project. See Projects.
- Social connections are the accounts Marsell posts to, counted across all your projects. Connected mailboxes send outreach email. Active creator assignments are the creators working with you at once.
What tokens pay for
Tokens pay for work that uses an AI model or makes media:- reading and researching your business (the careful read after the first look)
- planning the week, the daily pass and chat
- writing posts, emails, replies and pages
- pictures, films, voices and music
What things usually cost
The plans page shows what a first week took for an example business:
These are typical amounts, not fixed prices. Paid work you start shows its own price or ceiling before you press the button, and you’re charged for what the work actually used.
How your monthly tokens work
- Your plan grants its tokens each month. The month’s tokens don’t roll over: what is left expires when the plan renews, and the tokens sheet shows that date.
- Tokens you buy carry forward from month to month. Marsell spends the plan’s tokens first and bought tokens after them.
- Marsell paces the month. It aims to put about nine tenths of your tokens to work by the end of the month, front-loaded, without making work just to use tokens up. The fuel bar in the top bar has a tick where the month should be by today.
- Tokens held for work that is still running show as held for work in progress. Whatever the work doesn’t use goes back.
See your tokens
The fuel bar at the top of every page shows how many tokens are left. Click it to open the tokens sheet:- Tokens left, with your plan and the day the plan’s tokens renew;
- how many came from the plan, how many you bought, and how many are held for work in progress;
- Your plan, with Change plan, Invoices and card and Cancel plan. See Billing;
- Top up by itself and More tokens, below;
- What ran, last 30 days: the tokens and requests, day by day and by kind of work, and Token history.
Token packs
A pack adds tokens when a month runs short. Bought tokens don’t expire with the month, and the bigger the pack, the less each token costs. The price depends on your plan:1
Open the tokens sheet
Click the fuel bar in the top bar, or Buy tokens on a low-tokens card on Home.
2
Pick a pack
Under More tokens, click the pack you want. It shows the price and how much you save per token.
3
Pay on Stripe
Stripe Checkout opens. Once you pay, you come back to Marsell, and the tokens land the moment Stripe confirms the payment.
Top up by itself
Instead of buying packs by hand, you can let Marsell add a pack when your balance runs low. In the tokens sheet, turn on Top up by itself and set the sentence:When fewer than [an amount] tokens are left, add [a pack] for [its price], at most [a number] times a month.
You can change each part: the amount (25,000, 50,000, 100,000 or 250,000), the pack, and the limit (1 to 10 times a month). Top-ups charge a card you saved when you bought a pack: tick Keep this card for topping up by itself at checkout. Each top-up appears under Topped up with its receipt. If the card is declined or your bank asks for a yes, the sheet says so, with a button to fix it.
Top-ups need a Marsell plan. If Top up by itself isn’t switched on for your account yet, the sheet says so.
When tokens run low
When fewer tokens are left than the larger of 25,000 or a tenth of your monthly tokens, Home shows how many are left and how many days until the plan’s tokens renew, with Top up by itself and Buy tokens. When the month’s tokens are used up, Home says This month’s tokens are used up. and Marsell pauses work that needs a model until more tokens come in. Posts you already approved and scheduled still go out. Work starts again when your plan renews, when you buy a pack or a top-up lands, or when you move to a bigger plan. A film or a show’s video has its own ceiling. If it reaches the ceiling before it’s finished, it stops and offers to carry on with a set number of extra tokens, which you allow with one press. See Films.Related
Billing
Paying, changing plan, invoices and cancelling.
Projects
What counts as a running project.